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Privacy Policy – FundSavior

Privacy Policy

We take your privacy seriously. This policy explains what data we collect, why we collect it, and how you can control it. Please read it carefully.

Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Your Information
  5. Cookies & Tracking Technologies
  6. Data Retention
  7. Your Rights
  8. Children's Privacy
  9. Security
  10. Changes to This Policy
  11. Contact Us

1. Who We Are

FundSavior ("we," "us," or "our") is a crowdfunding platform operated from the United States. Our website is located at fundsavior.com. We connect campaign organisers with donors to help fund causes that matter.

This Privacy Policy applies to all visitors, registered users, campaign organisers, and donors who interact with our website and services.

2. Information We Collect

We collect information in three ways: information you give us directly, information collected automatically, and information from third parties.

Information you provide directly:

  • Full name, email address, and password when you register an account
  • Profile photo, biography, and contact details you choose to add
  • Campaign content including titles, descriptions, images, and goal amounts
  • Bank account or mobile money details provided for campaign payouts
  • Identity verification documents (government-issued ID) required to activate payouts
  • Communications you send to our support team

Information collected automatically:

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs and search terms that led you to FundSavior
  • Cookie identifiers and session data (see Section 5)

Information from third parties:

  • Payment processors may share transaction confirmation data with us
  • If you register via a social login (e.g., Google), we receive your name and email from that provider

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your FundSavior account
  • Review and publish your campaigns on the platform
  • Process donations and facilitate payouts to campaign organisers
  • Verify your identity to prevent fraud and comply with financial regulations
  • Send transactional emails (donation confirmations, campaign approvals, payout notifications)
  • Send service announcements and updates about your campaigns
  • Respond to your support requests and resolve disputes
  • Analyse platform usage to improve our features and user experience
  • Comply with applicable laws, regulations, and legal obligations
  • Detect, prevent, and investigate fraudulent or abusive activity

We do not sell your personal information to advertisers or third-party data brokers, ever.

4. How We Share Your Information

We do not sell or rent your personal data. We share information only in the following circumstances:

  • Payment processors: We share necessary transaction details with our payment partners (such as Stripe or PayPal) to process donations and payouts securely.
  • Identity verification providers: We use third-party services to verify the identity of campaign organisers as required by financial regulations.
  • Analytics providers: We may use tools like Google Analytics to understand platform usage. These providers receive anonymised or aggregated data only.
  • Legal compliance: We will disclose personal data if required by law, court order, or to protect the rights, safety, or property of FundSavior, our users, or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the platform, remember your preferences, and understand how users interact with our service.

Types of cookies we use:

  • Essential cookies: Required for the platform to function (login sessions, security tokens). Cannot be disabled.
  • Preference cookies: Remember your settings and preferences across visits.
  • Analytics cookies: Help us understand which pages are visited and how users navigate the site. You can opt out of these.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect certain features of the platform.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your personal data within 90 days, except where we are required to retain it longer by law (for example, financial transaction records required for tax or regulatory purposes, which we retain for up to 7 years).

7. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data, subject to legal obligations.
  • Right to restrict processing: Ask us to limit how we use your data in certain circumstances.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing based on our legitimate interests.
  • Right to withdraw consent: Where we rely on consent to process your data, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@fundsavior.com. We will respond within 30 days.

8. Children's Privacy

FundSavior is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a user under 18 has created an account or provided personal data, we will delete that information and close the account promptly. If you believe a minor has registered on our platform, please contact us immediately at privacy@fundsavior.com.

9. Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption, secure password hashing, access controls, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you and the relevant authorities as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by email and by posting a prominent notice on our website at least 14 days before the changes take effect. Your continued use of FundSavior after that date constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

We are committed to resolving any privacy concerns promptly and fairly.